Privacy Policy

Effective Date: January 6, 2026

Curated Physical Therapy & Wellness LLC does business as Curated Physical Therapy & Performance. This Privacy Policy applies to all services, communications, and interactions conducted under the Curated Physical Therapy & Performance brand, including this website and any related forms, scheduling tools, phone calls, emails, and text messages.

1. Information We Collect

We may collect the following types of information when you interact with our clinic:

  • Personal Identifiers: name, email address, phone number
  • Health Information: information you choose to share that is relevant to your care, including symptoms, medical history, diagnoses, and treatment plans
  • Payment Information: billing details required to process payments. We do not store full credit card details
  • Insurance Details: information you voluntarily provide for verification purposes

2. How We Use Your Information

We use the information we collect for purposes that include:

  • providing physical therapy and performance services
  • scheduling, confirming, and managing appointments
  • responding to inquiries and coordinating care
  • processing billing and payment related communications
  • improving website performance and user experience

3. SMS and Email Communications Disclaimer

If you provide your phone number or email address and consent to be contacted, Curated Physical Therapy & Performance may send you communications related to inquiries, appointment scheduling, confirmations, reminders, care coordination, and responses to inbound questions.

SMS Opt In: You opt in by submitting a form on our website where you enter your phone number and check a required consent checkbox agreeing to receive communications via SMS, phone, or email.

Message Frequency: Message frequency may vary.

Message and Data Rates: Message and data rates may apply.

Opt Out: You may opt out of SMS communications at any time by replying STOP. You may request assistance by replying HELP. Opting out of SMS does not affect other service related communications where permitted by law.

4. SMS Data Use and Sharing

SMS opt in data and consent information are not shared or sold to third parties for marketing or promotional purposes. SMS communications are used solely for appointment scheduling, care coordination, responses to inquiries, and related service communications.

5. How We Protect Your Information

We take reasonable and appropriate measures to protect your information, including:

  • use of secure systems and reputable service platforms
  • restricted access to authorized personnel only
  • secure third party payment processing

6. Third Party Services

We may use third party services to support clinic operations and website functionality, including scheduling tools, phone and email systems, payment processors, and analytics services. These providers process information on our behalf solely to deliver their services and are expected to maintain appropriate safeguards.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

8. HIPAA Notice

As a healthcare provider, we take privacy seriously. Certain health information may be protected under applicable healthcare privacy laws. This Privacy Policy describes general practices related to website and communication data. Patients may receive additional notices describing privacy practices related to clinical care.

9. Your Rights and Choices

You may have the right to:

  • request access to personal information we maintain
  • request corrections to inaccurate information
  • request deletion of certain information subject to legal requirements
  • opt out of SMS communications at any time by replying STOP

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page will be updated accordingly.

11. Contact Us

Curated Physical Therapy & Wellness LLC
Doing business as Curated Physical Therapy & Performance
292 Reservoir St.
Needham, MA 02026
Phone: 339 200 9422
Email: hello@curatedpt.com